39 pages • 1 hour read
Summary
Chapter Summaries & Analyses
Key Figures
Themes
Symbols & Motifs
Important Quotes
Essay Topics
Tools
Fast food and the automobile have changed the face of American cities, making them all appear like the kind of suburban development pioneered in Los Angeles. Schlosser and Wilson explain how “fast food restaurants often serve as the first wave of sprawl, rolling into a new area and then starting a flood of identical stores” (52). McDonald's even uses helicopters to take satellite photos of how suburbs are growing and look for cheap land across highways and roads, where they can open new restaurants. Crucially, this means that “technology that was originally invented to help the military spy on its enemies became one more tool to help fast food chains sell more hamburgers” (52).
McDonald's workers are often young high school students who “open the fast food outlets in the morning, close them at night and keep them going at all hours in between” (54). Teenagers are the perfect candidates for the low-paying fast food industry, because most do not yet have families to support and their “youthful inexperience” makes them “easier to control than adults” (54).
Factory-assembly-line techniques are applied to fastfood kitchens, meaning that all food arrives frozen and ovens can look like commercial laundry presses. At Taco Bell, food arrives dehydrated from a giant factory in Michoacán, Mexico and hot water is added to it. A McDonald's kitchen is run with a 4-pound instructional manual with precise instructions for preparing food; the kitchen is “full of buzzers and flashing lights that tell workers what to do” (56). This standardization gives fast food companies “an enormous amount of power over workers,” who need to obey orders without using creativity or initiative (57). Being unskilled, the workers are interchangeable, meaning that they can be easily hired, fired and replaced. Given that fast-food workers are the largest group of low-income workers, paid at the minimum wage in the United States, they typically quit after 3-4 months. The term McJob has been coined by the Oxford English Dictionary to denote a job that is low-paid, unskilled, devoid of benefits and “offers little opportunity to get ahead” (59).
One teenage fast food worker, Danielle Brent, used to enjoy eating at McDonald's as a kid, but found that working there made her think differently about the brand. She often saw things such as workers who did not wash their hands or endured rude customers, and realized that some kids at her school make more money than her by dealing drugs.
However, the longstanding cost to Danielle and many others like her is that work in a fast food restaurant means that she cannot participate in extracurricular activities and late hours mean that she has less energy for the schoolwork that will help her get ahead.
Some young McDonald's employees set up labor unions to ask for a better grade of pay and rewards and recognition for good work. However, McDonald's is reluctant to grant this, because that would mean paying workers fairly. When one Montreal worker, Pascal McDuff, tried to create a union, the company pitted other young workers against him. Now a political science student, McDuff boycotts McDonald's altogether.
One of the key ingredients of McDonald’s success is the taste of their french fries. The fries at the original restaurant were made from fresh potatoes. As the franchise expanded, Kroc sought the advice of Idaho potato baron J.R. Simplot, and McDonald’s switched to frozen fries, which removed the need for time-consuming preparation.
In the 1950s, Simplot assembled a team of chemists to develop a method for freezing fries without reducing their tastiness or crunchiness. McDonald's began to sell Simplot’s frozen French fries in 1966 and when they were reheated in the company’s trademark oil, customers didn’t notice any difference. Simplot also sold his fries to other chains, helping change and increase Americans’ consumption of potatoes, and especially french fries.
While this has made Simplot—a self-described ‘“landhog”’ who controls an area of land that is three times the size of Luxembourg—incredibly rich, other Idaho potato growers have not shared in the wealth (72). In former times, when numerous small companies bought their potatoes, the farmers were able to wait and see who offered the best price. Now, however, when the small companies have been bought out and about three companies control 80% of the market for french fries, the farmers have little choice about the prices being offered for their potatoes.
The system is good for the fast food chains, who sell the fries for almost twenty times the amount they paid for them. They are made in the Lamb Weston factory in Idaho, which processes thousands of tons of potatoes daily. It is a highly automated process, involving many machines, and “if little potatoes weren’t bobbing and floating past, you might think this was a place that manufactured cars or jet engines” (75).
Actual white-coated scientists measure the starch and sugar contents in potatoes, whose natural sugar content varies according to the seasons. Sugar is added in the fall, when potatoes are their least sweet, and extracted in the spring, when they are at their most sweet, to maintain uniform taste.
The special taste of McDonald's fries comes from the saturated-fat-rich ingredient of beef fat. When nutritionists began to complain, McDonald’s switched to frying in vegetable oil and found a way to make a “natural flavor” out of beef (78). The exact components of the natural flavor are a closely-guarded secret, because the McDonald’s brand depends on exclusivity.
The heart of the flavor industry, which is responsible for tastes as diverse as breakfast cereals, mouthwashes and pet foods, lies between Exit 4 and Exit 19 of the New Jersey Turnpike and is called International Flavors and Fragrances. All flavors are made “through the same basic process: mixing different chemicals to create a particular smell” (80). For example, a strawberry-milkshake flavor can be produced very cheaply for an amount that costs less than the packaging, even if the chemical formula to produce it takes up an entire paragraph.
The taste for different foods is formed in childhood and while babies especially like sweet tastes and reject bitter ones, they can learn to be open-minded based on what the people around them are eating. “Fond childhood memories of Happy Meals can lead to the yearning to eat McDonald’s many years later” because the taste of fast food is designed to be remembered for a lifetime and become a staple comfort food (83). “Fresh fruits and vegetables often have complicated, unpredictable flavors that combine bitterness with sweetness” and when fast food corporations imitate them for kids’ foods, they try to get rid of the bitterness and increase the sweetness (90).
Throughout the United States, even in remote Kasigluk, Alaska, “the menus in school cafeterias have come to resemble the menus at fast food restaurants” (99). The food is even offered by the same companies and by the early 2000s, 19,000 government-funded schools sold fast-food from chains in their canteens. As local governments spend less on education, “selling food that kids like to eat” is a more viable option than encouraging parents to pay higher taxes (100). When the unhealthiest fast food options are taken off menus, the students boycott the cafeteria. Fast food in schools, in both the United States and Britain, contributes to childhood obesity.
The authors write that “[w]hile some companies want to enter the schools in order to make money selling products, other companies look at schools as a good place to recruit future customers” (105). The worst-funded schools accept money from fast food companies in exchange for allowing the children to see their ads. Thanks to marketing campaigns, “Americans now drink about twice [the amount of] soft drinks as they did thirty years ago,” and this mainly serves fast food corporations, who judge that 8-year-olds have sixty-five years of soda purchases ahead of them (107). Such measures include placing soda vending machines in locations where they are most accessible to children and allowing students to drink soda in the classroom.
Too much soft drink consumption is bad for children, as these drinks contain caffeine, a drug that causes headaches, irritability and disturbed sleep. All the sugar in soft drinks also causes tooth decay and even tooth loss amongst communities who have never suffered from it historically. Today, many Eskimo-Alaskans are toothless because they drink six cans of soda a day as a replacement for water, which in some rural areas is difficult to find. Soda companies have exploited this issue and gone to concerted efforts to advertise soda to Inuit kids in publicity campaigns aimed to make them feel as though soda consumption will connect them to the glamour of the outside world.
Schlosser and Wilson state that “the power that fast food companies and soft drink companies now wield inside schools has led many critics to believe that changing the law may be the only way to kick these companies out” (113). However, plans to turn off soft drink machines in schools during certain hours and find alternative funding are met with opposition from powerful entities such as the Grocery Manufacturers of America, which seeks to take the blame off corporations and put the onus on individual responsibility. The fight against the fast food corporations is often left to lone individuals and small lobby groups. It is a small triumph when a single drink machine gets removed from a single school hallway.
In Chapters 3-5, Schlosser and Wilson show how the production, distribution and consumption of fast food best serves the minority at the top of the corporation, while providing a raw deal for producers, employees and consumers. Beginning with dictionary-famous McJobs, the insecure, low-skilled, low-waged jobs targeted at naive teenagers, Schlosser and Wilson show how fastfood corporations make cuts in employees’ well-being to reduce costs and take the lion’s share of the profit for themselves. Chapter 3 also establishes the theme of the less-powerful’s dependency on fast food corporations for even a paltry wage, even if they pay the cost themselves in the long-term. For example, high-schoolers who are exhausted from repeated late-night shifts in a fast food joint are often unable to concentrate in school or participate in extracurriculars, which could give them more skills than a McJob and put them on a better path to higher education.
Chapter 4 continues the theme of exploitation, this time with a focus on the producers and consumers of fast food. Whereas Idaho potato-baron Simplot owns land amounting to three times the size of a small European country, the other potato growers are trapped in a cycle of low wages, and consumers are calculatingly and insidiously lured into a taste for unhealthy and highly artificial foods. This becomes more apparent in the soda barons’ takeover of schools in Chapter 5, as underfunded schools are forced to accept money from fast food corporations in exchange for selling their products and making them even more accessible to children who are already addicted to the taste. While the corporations pocket the rewards, the children endure health consequences such as obesity and toothlessness. However, the fast-food companies refuse to be held accountable for creating a desire for their unhealthy products, and instead place the onus on individual responsibility.
Another theme of these chapters, which is continued from the first three, is the military- and scientific-style practices of surveillance that the fast-food companies place on their young consumers. A prime example is the manufacture of strawberry-milkshake flavor, which is developed from a composite of chemicals that prioritize the sweet taste kids love. Schlosser and Wilson show how in the interests of their own profit, the fastfood companies research and scrutinize their young targets, figuring out ways to deliver them what they desire and cash in while doing so.
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