39 pages • 1 hour read
Summary
Chapter Summaries & Analyses
Key Figures
Themes
Symbols & Motifs
Important Quotes
Essay Topics
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The American media business is “a creature of politics and technology” (103). The relationship between the American government and media goes back to the country's founding. Two things predicate this relationship: the First Amendment's guarantee of freedom of the press and the government's fear that "discordant speech" (21) about the government threatens the nation's safety. Because of this, the American government has a history of suppression and manipulation of the American media.
The government argues that “certain rights must be suspended” when the nation faces “a mortal threat” (21); this kind of suppression works best during wartime. Multiple American presidents passed laws during wartime to prevent any kind of speech that could “harm the war effort” (22) or dampen patriotism; this kind of suppression often gets a pass with consumers because of concerns about national security. However, sometimes—as during the New York Times' coverage of President Nixon's Watergate scandal or the embedded reporting on the atrocities of the Vietnam War—the media can “expose corruption and build pressure for change” (33). These changes come in the form of policy, or the access level afforded to reporters.
Additionally, Congress is “the safest landing strip for journalists who would challenge or criticize the White House” (45). Because most government-critical stories originate with the actions of elected representatives, covering them often keeps reporters free from “charges of bias” (45). However, when reporters sniff around touchy subjects like Big Tobacco or the Patriot Act, the White House often exerts pressure on congresspeople not to speak with the press. The government can inadvertently block the media from reporting on certain issues.
Despite these tensions, consumers expect the media to report objectively. Gladstone discusses at length the various internal and external biases the media are subject to that can affect objectivity, including political opinion. Some reporters don't want to “take a position, even in [their] own mind” (108) about political issues, while others believe journalists should not and cannot be “political eunuchs” (109). Either way, the majority of consumers sense partiality: A 2009 poll found that 60% of respondents “charged news organizations with bias” (60), and mostly a liberal bias. Many consumers tend to seek out media outlets that already reflect their political view, and entire cable news channels report “through obvious political prisms” (110).
Gladstone addresses the “long-standing debate” (36) over whether news outlets should “give the public what it wants, or what it needs” (36). Content-wise, the public wants a mix of “serious policy stories” (37) and “fluff and mayhem” (37). While consumers “expect reporters to be ethical and informed” (45), they also find stories that have “truthiness” (42)—a truth-adjacent quality coined by mock pundit Stephen Colbert—to be “deeply satisfying” (42). Serving to unify a widespread country, early newspapers provided factual information, but advertisements and government interference quickly complicated things. Consumers then and now contend with bias, corruption, and manipulation of news media.
The real issue is that the public usually do not trust the news media, whom they tend to see as “biased, self-serving, arrogant jerks” (37). The good news is that the Internet “enables us to challenge and check facts instantaneously” (47), and some news websites now make “no secret their ideological leanings” (110). In theory, this should build a more trusting relationship between the media and its consumers. However, the “sphere of consensus moves” (107), meaning that the public's trust of the media waxes and wanes, depending on the kinds of news stories published and how much coverage is devoted to a particular issue. The relationship with the consumer has shifted: It's no longer the media's job to “make the world better” (112), rather, it's the media’s job to inform consumers so that consumers can make the world better. Now, consumers form “networks of peers” (150) to draw attention to “unreported information” (150), which sometimes breaks stories that reporters then scramble to catch up with.
One of Gladstone's central points is how technology shapes the production, dissemination, and consumption of media. Gladstone frames the media with a metaphor, the influencing machine, that emerged in the mid-19th century when the industrial revolution began to complicate humanity's relationship with technology. This delusion causes people to believe that some media machine controls their thoughts and actions . Gladstone traces the evolution of technology's relationship to the news media from ancient times. She begins with Mayan scribes, or “primordial P.R.” (3) agents, who use images and writing to portray the glory of Mayan royalty. In Ancient Rome, Julius Caesar records and posts Roman Senate activities for the public to see which serves to unite “the far-flung empire” (6). Use of the printing press in 17th-century Europe democratizes access to information as non-government agents begin to print and distribute local news, sometimes critical of the governments. Some European leaders see this as a threat and pass laws that restrict what can be printed about the government. This struggle between freedom of the press and restriction of the press continues in America, both in its early and current years.
In 1949, a new regulation passes that TV news networks must “set aside time to present all sides of the controversial issues they cover” (103), regardless of whether one side is flawed or even false. Consumers now have easy access to most media resources via the Internet, which enables consumers to “seek beyond mediated interpretations of events” (xxii) to get more holistic, truthful, or less biased news coverage. As technology “reflects and reinforces the political culture” (110), digital news media outlets have become increasingly transparent in their ideological leanings. Some report “the world through obvious political prisms” (110), making it easier for consumers to decide which sites they'd prefer to frequent, or avoid. As technology evolves, consumers need to be even more vigilant about the potential biases and manipulations behind news media.
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